Please fill out the contact form below and we will reply as soon as possible.
The collapsible sections below will walk you through the different ...
June 29th, 2022 110 views 0 likes
The collapsible sections below will walk you through the different flows of Dialer Sessions. Click on each section to expand...
June 29th, 2022 91 views 0 likes
Select Load a New Call List Select the folder Find the Report you want to import. Click "Import" The list...
June 29th, 2022 97 views 0 likes
The Configure Session screen allows you to modify settings such as: International Dialing Manual Dial mode Record Reachability Timezones you...
June 29th, 2022 326 views 0 likes
While dialing lists, the application will apply different callability levels to Contacts and their associated phone numbers in your list...
June 29th, 2022 198 views 0 likes
What is it? Autopilot is an agentless dialing service to verified direct phone numbers. What is available for Autopilot dials?...
June 29th, 2022 310 views 0 likes
Note View the related article on permissions for a description of the users who can monitor and listen in to...
June 29th, 2022 51 views 0 likes
Reps at a Glance provides a simple report with the general "waterfall" of metrics. It also includes Performance Warning Indicators...
June 29th, 2022 83 views 0 likes
Manual Dial Mode allows you to dial your own records without the use of agent-assist and autopilot. It works off...
June 29th, 2022 181 views 0 likes
The Reps at a Glance page includes performance warning indicators based on Transfer to Conversation percentages to help you diagnose...
July 19th, 2022 199 views 0 likes
What is it? Preferred Number allows you to set a phone number that you would like to use when dialing...
May 30th, 2023 203 views 0 likes
Autopilot Only Mode allows you to dial records without the use of agent-assist. It works off the same lists you've...
July 19th, 2023 117 views 0 likes