If you are using any of the Campaign Level Supported Salesforce Report Types, the application will write back First Dial, Last Dial and increment the Dial Counts on the Campaign Member object. If this is not occurring, it is likely caused by one of three issues listed below.

• Missing Member Dial Count field
  • First Dial / Last Dial will be populated, but the Dial Count won't increment
• Missing the Campaign Member ID field 
  • Both First Dial / Last Dial and the Dial Counts won't be changed
• Missing permissions on the Member fields
  • Ensure the user has read/write access to the First Dial, Last Dial and Dial Count on the Campaign member object. In general, it's best to ensure the user has the LaunchQ Basic Access permission set.