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If you are experiencing immediate disconnects upon attempting to start a session when using web dial, check the following items:...
June 29th, 2022 156 views 0 likes
If you are using any of the Campaign Level Supported Salesforce Report Types, the application will write back First Dial,...
June 29th, 2022 139 views 0 likes
If you encounter a blank list of Salesforce folders, reports or records while importing, there could be a couple of...
June 29th, 2022 318 views 0 likes
This error is caused by our telco provider. If this is encountered, please log a case with support.
June 29th, 2022 37 views 0 likes
This article helps group performance issues users may see across the application into the different functional buckets. Decision Tree What...
July 5th, 2022 3585 views 0 likes
There may be a scenario where a user receives the error "Some details were missing from the report" and it...
September 20th, 2022 32 views 0 likes
The following guide describes the steps you can follow to re-configure third party integrations in the event LaunchQ cannot do...
October 5th, 2022 52 views 0 likes
If your users can login to the application successfully, but receive the message "No folders found. If you think this...
October 31st, 2022 29 views 0 likes
If you encounter an issue while attempting to send an email, please check the connection with your email provider from...
May 30th, 2023 31 views 0 likes
If your session immediately connects while using a phone connection for the session, check the following: The phone number that...
November 22nd, 2023 26 views 0 likes