In Campaign Member reports where a Lead or Contact can be part of multiple campaigns, the system will merge the "Person" into one record in the list, and will select the member record with the lowest dial count.
This example illustrates how the functionality works:
| Member ID | Lead or Contact ID | Dial Count | Person Dial Count | Record that will be used in the list |
|---|---|---|---|---|
| 00v5e000004ZFcvAAG | 00Q5e000000tva3EAA | 3 | 3 | |
| 00v5e000004ZFd0AAG | 00Q5e000000tva3EAA | 0 | 3 | X |