In order to use the web-dial mode of the application, you'll need to enable your microphone settings for the browser. This is also helpful to check if you are experiencing audio issues while using the web-dial mode. The steps below will walk you through checking your browser microphone configuration.
Follow these steps (Chrome specific):
Paste this in your browser bar: chrome://settings/?search=microphone
Look for microphone:
Click on the Microphone setting.
Check the default input and behavior. (it will usually follow your machine’s input). Ensure that “Sites can ask to use your microphone”.
Ensure any of the Launchq.ai domains or Salesforce.com domains do not show up in the “Not Allowed to use your microphone” and that they are selected in the “Allowed to use your microphone” section.
