While dialing lists, the application will apply different callability levels to Contacts and their associated phone numbers in your list based on our backend machine learning.
The Reachability Filter selector has the following values:
- Low = This will provide the most contacts to be called.
- Medium = Applies a moderate level of filtering on records that do not have a chance of a conversation.
- High = Provides the least amount of records by applying logic to remove the most records that do not have a chance at a conversation.
Additionally, the table below explains visuals LQ puts these phone numbers into in your dialing session.
| Type | Icon | Details |
|---|---|---|
| LQ Verified |  |
Very high confidence is a callable / correct number. |
| Good Quality |  |
Good confidence this is a callable number. |
| Marginal Quality |  |
Data shows this can go either way, but we have had more bad calls than positive identification. |
| Low Quality |  |
There has been little data to no data to support the contact is reachable at the dialed phone number. |
| Poor Quality |  |
Very high confidence this not a good number to reach the intended person. |