Merge Tag Syntax

Understand the basics of how to use merge tags to personalize emails.

Posted on March 15th, 2023

Merge Tags can be used in email templates to populate values such as the sending user's name, or the recipient's company name. Merge tags are contained between an opening and closing curly bracket. Below you will find a list of available merge tags.

Sending User Details

  • UserFirstName: The first name from the User's record.
  • UserLastName: The last name from the User's record.
  • UserFullName: The first and last name from the User's record.
  • UserAlias: The alias from the User's record.
  • UserCompanyName: The Company Name when setup in LaunchQ.
  • UserCompanyNickName: The alternate, or nickname from the User's Company.
  • UserPhone: The phone number from the User's record, which will be put into a "pretty" format, such as (408) 555-1245.
  • UserReplyToEmail: The Reply To email from the User's record.
  • UserCalendarLink: Future Use

Recipient Details

  • ContactFirstName: The first name of the contact being sent to.
  • ContactLastName: The last name of the contact being sent to.
  • ContactFullName: The first and last name of the contact being sent to.
  • ContactCompanyName: The company name of the contact being sent to.
  • ContactTitle: The Title of the contact being sent to.


Usage Example

Let's say we are emailing a contact named "Cassidy Alan". The User's name is Patty Seller. Our template has the following tags:

Hi {ContactFirstName},

And also the signature of the User sending it is setup as:

{UserFullName}
{UserPhone}

This would be displayed like this: