Page Layout Updates | Salesforce.com

Posted on June 29th, 2022

It's suggested you add the following fields to your Lead and Contact Layouts in their own section:

  • First Dial
  • Last Dial
  • Dial Count
  • Last Call Disposition

The following related object should be shown on your Lead and Contact layouts:

  • Call Logs


The following fields are suggested to be added to the Campaign Member view as well:

  • First Dial
  • Last Dial
  • Dial Count
  • Last Call Disposition


Finally, we'll want to make the session tab visible to users.